Long Stay Parking for East Midlands Airport

        the parking was fine, the transfer on time and value for money overall. However, the kiosk is not well signed and the women we saw was extremely surly, telling me they supplied hundreds of these tickets a week and I would have to pay again!. I could not find my booking ref at the time, but she took my name and surely would have been able to find my details on the computer. I eventually found my booking papers and she grumpily validated the ticket. When we got to the barrier, however, we still could not exit and had to call for assistance. You don;t need it when you have just returned from your trip.

        Directions to the aiport are easy to follow and once at the airport, it is clearly signed to the parking area. There were plenty of available spaces and a bus arrived almost immediately to take us to the airport. On return we were slightly unsure of how to validate our ticket but we soon found were we had to do it and he was very friendly and helpful. We only had a short wait for a bus to collect us and take us back to the car park.

        The coach was waiting for us when we parked the car and actually followed us to our parking space to reduce the distance we had to carry our luggage. Transfer to the airport was no more than 5 minutes where we were dropped outside the departures check in. On return you do need you confirmation e-mail and ticket to be validated at the parking desk. The coach collected us within 5 minutes and again dropped us off close to our car. Excellent customer service, can't fault it!!

        Very happy with the price, the transfers were good, fairly quick service on our return. Car was safe while we were on holiday.

        Whether we had just timed everything perfectly or not we do not know but we arrived, transfer coach was waiting, on we hopped, couple of minutes later was checking in at the check in desks. When we came back went straight to the customer services "hut" which verified our ticket, transfer coach pulled up just as we got there and again a couple of minues later we were loaded up and on our way home. Brilliant.

        on arriving at the car park, our section was really easy to find. We got straight on to a coach that was waiting to transport us to the airport and vice versa on the way back.the staff are really friendly which you dont exepct at 2am.The process of booking was really easy and would recommend this anyone planning a trip. The fees are very reasonable and work a lot cheaper than taxis' the carpark was very secure so we knew our vehicle would be safe whilst away.

        I found parking at the airport very simple was slightly worried as this was my first time but will use this facility again with confidence and no worries what so ever as everything went so smoothly

        Even with little by way of travellers at the time of collection early in the morning, (we were the only ones on the bus) the transfer was speedy and not as often experienced with the driver waiting a lengthy period against the possibility of others ariving. All in all an efficient operation. One minor point - when car park 6 or 7 at East MIdlands is being used, it would be easier for directions to allow drivers to continue further down the main road rather than enter at the main entrance and have to negotiate a series of roundabouts etc. passing all the other car parks on the way. The return route is considerably more simple.

        Though cp 7 is the furthest from the terminal the buses are frequent. If you have booked over the net, press the button on the intercom at the barrier, and you will be let into the carpark. Keep your booking ref and quote this at the customer service booth on your return. Saves hassle once you get back to the car. Happy holidays!

        My flight was cancelled so I did not stay in the car park for the allotted time. Because I left a full 24 hours before my alloted departure time from the car park, I requested a refund on the cost of the parking but you refused. On the same day I succesfuly obtained a full refund from the flight operator and also from the Car Hire Company that I had intended to use that day in Dublin. Needless to say, I am not impressed!