I was very impressed at the value for money this service offers. On arriving initially there is no going to an office to find out where you are to park...you park in an arrivee's spot on entering the carpark, you post your car key in the box at the front of the car and they move it for you! The shuttle bus was very prompt and the driver extremely helpful with everyone's luggage. On returning to the UK the shuttle bus was again prompt, the driver again very helpful and on returning to the carpark, there was our car back in the parking bays right at the entrance. But not only that, the driver dropped people off at their cars, handed them their car keys and helped us off once again with our luggage! I didn't know service like that existed in our country anymore without paying 5-star prices! That's the kind of experience you want when travelling with young children; no queues, no fuss; just absolute convenience. Thankyou very much!!