Airparks Car Park for Newcastle Airport

        On departure, the staff were very friendly and I couldn't have expected more. However on my return, I called the number on my email confirmation, and was told to use the courtesy phone, which I was unable to locate, and there was no one to ask, as it was late at night. My travelling companions spotted the bus, so we proceeded to board. On return to the car park, the attendant in the office made such a big song and dance about the fact that that I hadn't rung. I apologised and said I couldn't locate the phone, it tells you on the card was the reply. It had been a long day, and I hadn't even looked at the card. There was then another comment that I hadn't rung to the driver, as he had to go back to pick up other passengers. I'm not sure if I will use you again for the fear of getting my head bitten off!

        The reception on the outward journey was excellent. On return as several flights had arrived at same time there were a lot of passengers for pickup. At first there was only one van which did two journeys before another one joined it to clear the backup. Luckily it wasn't raining!

        We were delighted with the service supplied. Top marks on all aspects of the service unable to be more pleased.

        A very good service made easy and stress free by a well organised staff. I will use this service again. Thank you.

        Everything was as it should have been - no worries prior to going on holiday and no hassle on returning.

        Location was easy to find from A1 - directions on webstie spot on easy and quick booking in and out, courtesy buses their waiting for people. We arrived had car booked in, cases on courtesy bus and were on our way to the airport within 15 mins. About 3-5 minute journey to airport. Coming home we had to look around a bit in Newcastle Airport for the phone to call them to bring us back but once found bus arrived within 5 mins no waiting for other passengers and car was waiting when we arrived - so easy no hassle - spot on would strongly reccommend

        Normally use the on site parking but pleasantly surprised how easy and straight forward off airport parking was.

        Used your facility mainly because the cost of 3 day parking was £10 cheaper than using taxies between Cramlington and the airport and that doesn't included the additional cost of airport taxies. The reception was helpful, friendly and with no unnecessary delay. Compared with Manchester Airport car parks my car was waiting for me at reception and therefore no delay in getting on the road for the journey home. I would definately use and recommend your facilities in the future but like everything else I would weigh up the cost of parking on a longer break to that of the cost of local taxies. D Billham

        The whole experience was very good but two down points were the position of the free phone - at a distance from arrivals gate and rather difficult to find, positioned as it was on a pillar with only a very small notice to indicate what it was. Perhaps a small map or instructions as to how to find the phone might be printed on the card given to customers when they hand over their cars. The route from the terminal to the bus pick up was not easy to negotiate with heavy cases. One has to cross a road and with an airport trolley this was quite taxing. It was not raining when we arrived but a shelter to wait for the bus would be very useful though it has to be said the bus was not long in coming to pick us up.

        welcome not top drawer - felt as though I was a nuisance instead of important. Return was similar - heres your key, no help with location of car. (view obstructed by bus loading for next journey.